Specialized travel agents outperform AI by 30% in Europe’s heatwave disruptions, says 247tpd

New internal data analysed by 247 Travel Partner Desk (247tpd), a BPO provider exclusively focused on the travel industry, reveals that specialized travel support agents achieve resolution quality rates of up to 90%—and even 100% in certain cases—compared with 69% for AI-only solutions, as heatwaves sweeping across much of Europe trigger operational disruptions and increase pressure on customer service teams during the busiest travel period of the year.