dailypoint, the Central Data Platform for Customer Relationship Management (CRM) & Loyalty in hospitality, has expanded its customer portfolio with two new properties in the Americas.
Now Now NoHo, the first sleeper cabin hotel in New York City designed specifically for solo travelers, is implementing, among others, the Campaign Manager, Message Center, and Loyalty Program solutions to consolidate guest information within a single Customer Data Platform (CDP) and use unified data across marketing, communications and loyalty activities. With the Campaign Manager tool, the hotel owned by Dovetail + Co. will be able to turn centralized guest data into targeted and automated communications and to move away from generic mass mailing campaigns. While the Message Center solution will provide the hotel team with a central place to manage guest communications, the Loyalty Program tool will support
